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What To Expect

Design Edge Studio may not be the first design studio you've researched. We hope so, but if you've already looked elsewhere and are still looking for a designer, it might be because you've not yet found a company that makes you feel comfortable. Regardless, we want you to be completely satisfied with our service and with our design process.

 

We don't want you to have any surprises along the web design path. This should give you a good idea of what to expect from us and hope it's enough information for you to decide if you want to proceed. If not, please contact us for more information.

 

We are confident that we can build you a website that will represent you and your business in the best, possible light.

 

Consultation
We do this together . . .

We start the process by meeting with you (about 1 hour) to discuss the overall concept for your new website. This includes your likes and dislikes (color, style, navigational choices, etc.) and the purpose behind your site. We’ll ask you a series of questions to help us identify your needs. There is no charge for this initial one-hour consultation.

 
Price Proposal & Payment Information
We’ll explain everything . . .

After the initial consultation, we’ll quote you an approximate price. Price is dependent on the overall scope of the website, your involvement (how complete the content and images are that you send us) and any extra features you may choose (interactive calendars, shopping cart, blogs, etc.).

We’ll also explain the payment process and what is required for us to move-ahead with your project. We require a deposit and, depending on the size of the project, possible progress payments as we move forward. For more detailed information, please review our SERVICES & FEES page.

 

Your Decision to Proceed
The decision is all yours . . .

After our initial meeting, you’ll decide if you want to move forward with Design Edge Studio. If you want to proceed, we’ll continue along this path. If not, no problem; you’re under absolutely no obligation. Again, there is no charge for the initial one-hour consultation.

 
Collection of Information
The ball is in your court . . .

You’ll send us content for the website. This includes text, images, your company’s logo, contact information, and everything else you decide is applicable for the site. We can cut, crop and alter images, as well as adjust text, but the more complete your content is when you send it to us, the lower the design price will be.

 

Site Development
This is all on us . . .

Based on our conversations and the content you send us, we design a one-page sample version of the home page of your site. This one-page design will be live on the web, although not attached to your domain name. We send you a link so that you are able to access it. This will give you the ability to see it on your own computer.

 

During this phase, you’ll have the opportunity to view, revise and approve the design. At your request, we'll make changes to this one-page version. This is the phase where you can still change any major design issues you may have with the site.

 

With your approval, we create the remainder of the site based on our initial one-page design. You will then review the final completed version. At this point, we'll be tweaking any minor revisions or corrections you may have..

 

Site Launch
This is where we nudge the baby bird out of the nest and smile when it takes flight . . .

With your final approval, we redirect your domain name from its current host (or parked position) to the new site. This is when your new website becomes live on the web.

 

All Done
That’s it . . .

The process is pretty simple. Depending on how quickly you send us the content – we can usually have the site complete in 4 to 6 weeks. This timeline is dependent on our schedule at the time you decide to work with us, and on our pre-existing client’s needs.

 

*Domain name note: If you already own your domain name and need it moved from its current location to your new website, we can help. This is typically a seamless process; your site does not ‘go down’. If you do not yet own your own domain name, we can tell you how to purchase it – or we can purchase it for you. Either way, we're here to assist.

 

 

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Personal Service

When you call the office, you won't reach a phone tree, you'll reach us directly. When you send an e-mail, it won't be lost in time. It will be answered by the person you send it to, typically within a few hours. We know all our clients by first name — not by an identification number. We take pride in the relationships that develop through our work.



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